Yes. By submitting the booking form, you are placing a binding booking for the selected animal transport under the displayed terms and conditions.

Once we receive your booking, you will receive a confirmation. We will then review the transport details provided and prepare your journey accordingly.

Payment instructions will be provided together with your booking confirmation. The invoice amount must be paid according to the specified payment terms.

Yes. You will receive a proper invoice for your booked animal transport.

Changes may be possible depending on availability. Please contact us as early as possible if your pickup address, destination, transport date, or animal details change.

Yes. Bookings can generally be cancelled. The cancellation terms agreed upon at the time of booking will apply. Please inform us as early as possible if you need to cancel.

Yes. If you do not have a suitable transport crate, simply indicate this during the booking process. We will then arrange an appropriate transport solution for your animal.

Yes. Simply specify the number of animals and provide all relevant information during booking so we can prepare the transport accordingly.

No. Our transports are carried out as dedicated direct journeys. Your animal is transported directly from the agreed pickup location to the destination without sharing the vehicle with animals from other customers.

We require the pickup and delivery addresses, your preferred transport date, and details about the animal species, number, and size. You can also include any special requirements directly in your booking.